Frequently Asked Questions About Sbarro | Sbarro Pizza
Mobile Ordering
Mobile Ordering

Why was my coupon not accepted?

Our coupons are valid at participating locations and you may have tried to redeem your coupon at a location that does not participate in that promotion.

Where can I find the nearest Sbarro?

Please visit our Locations Page where you can search by zip code to find a Sbarro location near you.

Does Sbarro sell gift cards?

We do not offer gift cards at this time.

Interested in working for Sbarro?

Visit our Careers Page to search for jobs near you!

Where can I find Nutrition and Allergen information?

Please visit our Nutritional and Allergens page for more information.

I can’t find what I’m looking for. Where can I go to contact customer service?

Please fill out our Comment Card

How do you pronounce “Sbarro”?

Good question: Suh-Bar-Oh –but some simply call us “The Best XL NY Pizza to ever be sold”.

Who founded Sbarro?

Gennaro and Carmela “Mama” Sbarro established Sbarro in Brooklyn NY in 1956. The couple worked with their three sons, Joseph, Mario, and Anthony, after immigrating to America from Naples, Italy.

Who owns Sbarro?

Sbarro is a privately-owned by Sbarro Holdings, LLC.

Where is the original Sbarro?

In 1956, the Sbarro family opened their first salumeria (an Italian grocery store) at 1701 65th Street and 17th Avenue in Bensonhurst, Brooklyn, New York, which became popular for its fresh food and Italian fare. Its original location closed down in 2004. The success of the Sbarro Salumeria led to the opening of additional locations in the New York City metropolitan area. In 1970, Sbarro opened its first mall-based restaurant in Brooklyn’s Kings Plaza Shopping Center, which is still open today.

How many Sbarro locations are there?

We have more than 700 Sbarro locations worldwide. Find one near you!

What is Sbarro’s menu?

Even though we’re known for our NY XL pizza, we offer freshly made Italian favorites such as stromboli, pastas, breadsticks, salad and a variety of sides, including our fan favorite–Baked Ziti! Menu may vary by location. Visit your local store for more details.

How many slices are in a Sbarro pizza?

Each 17″ XL NY Pizza has 6 XL slices.

Can you order a whole pizza from Sbarro?

We may sell pizza by the slice, but our whole pie game is on point, too! Order at our stores for pickup or delivery, or through your favorite delivery app (may vary by location.)

Does Sbarro have vegan options?

Select items like our pasta, sauce, dough and garden salad are vegan. A special order can be requested for any whole pizza to be made without cheese. Learn more about our nutritional information here.

Does Sbarro have gluten free options?

We do offer limited gluten free options on our menu which vary by location, and are always innovating new products to meet our consumers evolving tastes. As we are not a gluten-free restaurant, cross contamination can occur.

How much does Sbarro pizza cost?

Prices for our menu items vary by location. Please check with your local store,, or favorite delivery app (UberEats, Grubhub and DoorDash) for most accurate prices.

Does Sbarro cater?

Yup! You can get all of your Sbarro favorites by contacting our stores for more information, or also through ezCater (limited locations).

Does Sbarro franchise?

Yes! And are always looking for great partners and are expanding into more markets, venues, and locations in more states and countries than ever. If you have a mind for business and a passion for pizza, you’re our kind of people! Learn more about us and our domestic and international franchising options here.

Is Sbarro International?

Yes, we are! We have a global footprint across Latin America, Europe, Asia and the Middle East. You can find us in mall locations, airports, train stations and other venues. Get more information on our international franchise opportunities, or find an international Sbarro location today.

How can I connect with Sbarro on social media?

Let’s get social! You can find us on Instagram: @SbarroOfficial , Tik Tok: @Sbarro, Twitter: @Sbarro, @Threads: SbarroOfficial, and Facebook: @Sbarro. We look forward to connecting with you!

Issues with your order?

Please fill out our Comment Card with your order number and details of how we can assist.

Issues with your 3rd Party Order (DoorDash, Grubhub, UberEats, etc.)?

Please contact customer support of the pickup/delivery provider you ordered through.

Can I place an order online for pickup or delivery?

Yes, you can visit and find a participating location near you! If you are unable to find a nearby location, don’t worry as we are working diligently to make online ordering available across the country.

My delivery order was cancelled; how do I get a refund?

If you do not receive an email confirming your refund being processed within 2-4 hours of cancellation, kindly fill out a comment card and include your order number for prompt assistance.

How does the Sbarro Rewards program work?

For more information on Sbarro Rewards, please visit

Are there any special promotions available?

For exclusive offers, sign up for Sbarro Rewards to earn and redeem points online or in the Sbarro App

Do we have a birthday reward?

When you sign up for a Sbarro Rewards account and download our app you will receive 1 Free XL NY Slice with a minimum purchase of $5 a week prior to your birthday, valid for a limited time.

How do I redeem my birthday reward?

Your 1 Free Birthday XL NY Slice with a minimum purchase of $5, is redeemable online only or in the Sbarro App at participating locations through your Sbarro Rewards account.

When will I receive my birthday reward?

Your birthday reward will be loaded into your Sbarro Rewards account on the Sbarro App one week before your birthday and is valid for two weeks after your birthday.

Why am I no longer receiving Slice Society emails or my birthday slice via email?

Our Slice Society has made a transition to Sbarro Rewards. When creating a Sbarro Rewards account and downloading our app you will receive your birthday slice a week prior to your birthday.

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